Sovereign Foods - IT & Systems Support

This is requested yearly by auditors. Once done running export to Excel and put in a shared file. One of finance users will upload it to the auditors' p...

Restart Smartsales server. Screenshot of error attached

Reason : Invoice number belongs to another customer Solution : Should raise new order

Issue : CRM cases does not correspond with Innova cases Solution : Should raise new order

Issue : Wrong capture Solution 1 : Ask to share screen, log in and capture the right value. Solution 2 : Get values and update in hbpproduction.

Reason : Invoice or Document is already captured but RFC_Calculation_Dtl is missing weighbridge id Solution : Get weighbridge_id and RFC_Calc...Hdr_id U...

Solution : Log in as admin user. Navigate to the Config screen. Select the corresponding com port and save. Log Out

Solution : Restart Smartsales server. Screenshot of error attached.